Close Mitsubishi Maintenance Frequently Asked Questions in Suffolk, VA
When the winter months come to Suffolk, it’s important to be prepared to keep your Mitsubishi vehicle in good condition while ensuring it’s safe to drive. Our Service Department at Priority Mitsubishi has crafted this guide to answer some of the frequently asked questions about winter maintenance. If you would still like to know more about this topic after reading, reach out to us during our open hours!
Even though we don’t often get measurable snow in this area, winter can still be tough on the exterior of your Mitsubishi Outlander, Eclipse Cross, or Mirage. You can protect your vehicle by taking certain precautions, starting with making sure to wash off the salt and brine that gets on your car’s body and windshield after a snowstorm. Leaving salt on your vehicle can promote corrosion, damaging the body. You should also pay attention to the glass on your vehicle, particularly the windshield. When you decide to clean that section, make sure you have warmed it up with the defroster and gotten rid of any icy buildup. Otherwise, you can damage your windshield wipers by running the rubber against those frozen deposits. Also, you must replace any damaged wipers to lessen the risk of the metal bar scratching your windshield.
If you’ve spent several winters in this city, then you already know that winter tires are not a common sight. The reason is that we don’t get much wintry precipitation, like snow or ice, in this area. Winter tires are specially designed with a thicker tread, additional sipes, and a design to reduce stopping times. The drawback for people in our region is that those components work best in situations when there is snow on the road but not so well otherwise. For the majority of Mitsubishi drivers, all-season tires will be good enough to travel even if we get some occasional snowfall. That doesn’t mean you should ignore those components. Bring your vehicle in for any service, and we’ll examine the condition of your tires to make sure they have the tread depth needed to traverse the roads near Sleepy Hole Park. If we find that you would benefit from a new set, we’ll refer you to our Parts Department to get replacements.
Cold temperatures inhibit the chemical processes within your battery, reducing its ability to deliver power to your starter motor. At the same time, that unit is taxed more by the additional use of heat and lights during the cold months. While you may be concerned that your vehicle is not starting as readily in below-freezing temperatures, it doesn’t necessarily mean it must be replaced. Even if your car fails to come to life at Peanut Park, it could be a problem coming solely from the cold weather. You should schedule an appointment with us to have your battery tested. We’ll let you know if the battery still has the capacity to be operational or if it’s time to get a new one. In the latter case, we can quickly replace that piece of equipment to help you resume your travels without worrying if your car is going to start every time you try to activate the engine.
Testimonials
The staff did a great job.
“ The staff did a great job. I was kept informed about the process of my service. Which was great.I really like the video that your able to watch of your vehicle being inspected. I was impressed ”
Todd greeted me and welcomed me.
“ Todd greeted me and welcomed me. The entire staff was caring knowledgeable and very thorough. ”
This place went far and beyond anything they needed to.
“ This place went far and beyond anything they needed to. I am forever grateful. Amazing, friendly and honest people. ”
Excellent service received from all staff.
“ Excellent service received from all staff. Todd had recommended several maintenance items at our State inspection a couple weeks prior, which we decided to get done all at once. We arrived for our 7:30 a.m. appointment prepared to stay for several hours for the work to be done. We were informed Priority had a courtesy car and driver who would take us back to our home and pick us up when our car was ready. My husband no longer drives so it wasn't an option for us to drop one car off for service and return later to pick it up. This service was very much appreciated. Thanks to all the Priority team members that helped us. ”
Excellent service from everyone on staff.
“ Excellent service from everyone on staff. Todd was extremely caring & courteous. The shuttle driver, Mr. Taylor was very courteous. He even opened and closed the door for me when he picked me up and dropped me off. Five Star Service!! ”
Great social client.
“ Great social client. Everyone we met was friendly. The strange thing was the fact we only had to meet a very people. Powerful indeed. Quick and to the point. Awesome place. Timing was great . ”
Mervis Knight, Walter Diggs and the staff of Priority
“ Mervis Knight, Walter Diggs and the staff of Priority really put forth their biggest efforts on getting me the greatest services. I have no regrets and will refer them to anyone I know looking for a reliable and affordable. They listen and they make things happen for the every situation!! Thank you Godwin Priority Mitsubishi! ”
“ Very satisfied with my visit yesterday for my inspection. Todd was so great, that I will definitely ask for him in the future should I ever need to bring my car back. Everyone there yesterday was pleasant, and I will definitely go back. ”
Everyone in at the dealership for very friendly,
“ Everyone in at the dealership for very friendly, welcoming, professional and very knowledgeable with their cars ”
Very good interaction with the sales team.
“ Very good interaction with the sales team. Very positive attitude and good service from all! Thank you ”
I received a friendly welcome upon my arrival at the
“ I received a friendly welcome upon my arrival at the dealership. I felt comfortable I with the work that was being done. Andrew kept me informed of what was going on with a video. I was very impressed and will return for future service. ”
Service was friendly, professional and fast.
“ Service was friendly, professional and fast. Staff were awesome! THANK YOU!! See you next time. 🤗💛 ”
It was an overall great experience.
“ It was an overall great experience. Anthony was very kind and helpful.. if you are in the market for buying a new car run to priority Mitsubishi don’t walk!!!!! ”
Very good fast efficient service.
“ Very good fast efficient service. John Lassiter was my tech and he always does such an amazing job. ”
My experience with you guys was very good keep up the
“ My experience with you guys was very good keep up the good work..I hope to see you soon ”
Came in to dealership sat down started reading and
“ Came in to dealership sat down started reading and before I knew it I was being called and ready to go was told I needed tires asap but other than that all was good Todd was awesome ”
“ Priority Mitsubishi is precise. I even got a recording of what was checked during the oil change. The guy that checked me in and out was very pleasant! ”
Spencer Newsome was professional, yet personable.
“ Spencer Newsome was professional, yet personable. He asked us what we were interested in, answered our questions and NEVER was pushy! His integrity was forthright! This was our 5th Priority vechicle!! ”
They are a dealership that goes above and beyond to
“ They are a dealership that goes above and beyond to provide a chance for the buyer to get a vehicle ”
Fast and dependable service, Very polite.
“ Fast and dependable service, Very polite. I’ll be back to have any issues I need help with. ”
Good customer service.
“ Good customer service. The video showing what they were doing as the vehicle was being serviced was impressive. I was out and ready to go in a minimal amount of time. ”
“ Fast and efficient service department. Great deal on a 2023 Honda CRV-EX. Highly recommended 👌 ”
The TOP SALESMAN IS MERVIS KNIGHT.
“ The TOP SALESMAN IS MERVIS KNIGHT. Thank you I always have a great experience with the only Salesman I deal with. He explains the process so easily that you would understand if you have any questions about the vehicle you want to buy. I am telling you all ask for MR.MERVIS KNIGHT FOR YOUR NEXT VECHICLE.. TRACY JONES ( BRADSHAW ) ”
Very nice place my wife and I are happy with our purchase
“ Very nice place my wife and I are happy with our purchase we will return when seeking for another vehicle thanks to Mervis for helping us with our purchase ”
“ Merv was very nice and helpful and got me what I wanted, at the price I wanted! Loving my new car 😊 ”
I recently purchased a new 25 Outlander from Priority
“ I recently purchased a new 25 Outlander from Priority As always they where top notch in getting me in the vehicle I was looking to purchase. As always I worked with Mervis Knight. The only salesperson I have ever brought any of my cars from. Thanks Mervis ”
First time here ,no complaints.
“ First time here ,no complaints. Smooth service courtious staff.Will return in the near future. ”
I will like to shout out my favorite sales man Mr Mervis
“ I will like to shout out my favorite sales man Mr Mervis Knight I can’t thank you a enough once again you always put me in something and always and I love her she is so gorgeous thank you a million times for getting her perfect for me as you always did I can’t thank you enough the Best sales men in the 757 will always Recommend 💙Lea ”
Great experience from the moment we arrived.
“ Great experience from the moment we arrived. Spencer was awesome and even helped us install our roof rack! ”
The staff was attentive and easy to deal with.
“ The staff was attentive and easy to deal with.. There was plenty of inventory to choose from.we look forward to dealing there in the future. ”
Great service experience!
“ Great service experience! My vehicle was ready when promised, and cost was less than expected. ”
The service was excellent .
“ The service was excellent . Chuck was amazing . A great place to do business with . Everyone was friendly. ”
Fast service friendly I have had problems with another
“ Fast service friendly I have had problems with another dealership and the service department, especially and I really strongly recommend this Dealership above all ”
My experience with Mitsubishi was AMAZING!
“ My experience with Mitsubishi was AMAZING!! I had the best salesman ever, MERVIS!! If you need a new or used vehicle, I would definitely recommend him. He’s tells you exactly what it is, no sugar coating here. I had no issues and no regrets. I love my new vehicle and I will most certainly look for him again in the future as well refer my friends and family. “If you need GREAT SERVICE-come to Priority Mitsubishi, Suffolk and ask for MERVIS”… don’t forget to tell him HOPE” sent you! 🚘🤗🚘🙃🚘 ”
The staff is always so friendly & polite.
“ The staff is always so friendly & polite. It’s easy to make an appointment. They send Reminders about your upcoming appointment which is a plus. Great Job to the entire team !! ”
Service dept gave me an appointment for next day and had
“ Service dept gave me an appointment for next day and had a 1st class mech. Return clean and repaired and an explanation of what was fixed.Great job,Thanks.I'll see you again. ”
Great customer service I would recommend this dealership
“ Great customer service I would recommend this dealership to other people I know Work done in a timely manner ”
“ The service department is great ”
Absolutely Wonderful 💯 a good dealership I would
“ Absolutely Wonderful 💯 a good dealership I would recommend them to more family members or community friends ”
I was pleased with the service.
“ I was pleased with the service. The salesman Mr. Newsome was very professional and honest which was a big plus. I was glad to have him as my salesman. ”
I am or was a regular customer of Mike Dumam, but after
“ I am or was a regular customer of Mike Dumam, but after Mr.Duman sold out to Priority their prices went through the roof Their oil change went from $37.00 to $79.00 without tariff .Customers are really complaining about the sky high prices. This morning I went back there to get help with my battery and they told me that it would be $150.00 plus taxes plus $87.00 diagnosis fee .and other customers heard the conversation and said oh no .I will not be going back as their prices are too expensive for the middle class working people! ”
the absolute worst I have bought brand new cars before
“ the absolute worst I have bought brand new cars before I’ve never been through as much as I’ve been through to buy this car ”
Testimonials
“ I was in need of a car, Mr.Knight truly came through for me! From start to finish, he made the entire experience smooth, stress-free, and actually enjoyable. He went above and beyond to make sure I was completely confident and satisfied with my decision—and I couldn’t be happier with my new car! Thank you so much, Mr. Knight. I genuinely appreciate your patience, professionalism, and dedication. If you’re in the market for a vehicle, do yourself a favor and go see Mr. Knight at Priority Mitsubishi . He’s the one you want on your side ”
The staff did a great job.
“ The staff did a great job. I was kept informed about the process of my service. Which was great.I really like the video that your able to watch of your vehicle being inspected. I was impressed ”
Todd greeted me and welcomed me.
“ Todd greeted me and welcomed me. The entire staff was caring knowledgeable and very thorough. ”
This place went far and beyond anything they needed to.
“ This place went far and beyond anything they needed to. I am forever grateful. Amazing, friendly and honest people. ”
Excellent service received from all staff.
“ Excellent service received from all staff. Todd had recommended several maintenance items at our State inspection a couple weeks prior, which we decided to get done all at once. We arrived for our 7:30 a.m. appointment prepared to stay for several hours for the work to be done. We were informed Priority had a courtesy car and driver who would take us back to our home and pick us up when our car was ready. My husband no longer drives so it wasn't an option for us to drop one car off for service and return later to pick it up. This service was very much appreciated. Thanks to all the Priority team members that helped us. ”
Excellent service from everyone on staff.
“ Excellent service from everyone on staff. Todd was extremely caring & courteous. The shuttle driver, Mr. Taylor was very courteous. He even opened and closed the door for me when he picked me up and dropped me off. Five Star Service!! ”
Great social client.
“ Great social client. Everyone we met was friendly. The strange thing was the fact we only had to meet a very people. Powerful indeed. Quick and to the point. Awesome place. Timing was great . ”
Mervis Knight, Walter Diggs and the staff of Priority
“ Mervis Knight, Walter Diggs and the staff of Priority really put forth their biggest efforts on getting me the greatest services. I have no regrets and will refer them to anyone I know looking for a reliable and affordable. They listen and they make things happen for the every situation!! Thank you Godwin Priority Mitsubishi! ”
“ Very satisfied with my visit yesterday for my inspection. Todd was so great, that I will definitely ask for him in the future should I ever need to bring my car back. Everyone there yesterday was pleasant, and I will definitely go back. ”
Everyone in at the dealership for very friendly,
“ Everyone in at the dealership for very friendly, welcoming, professional and very knowledgeable with their cars ”
Very good interaction with the sales team.
“ Very good interaction with the sales team. Very positive attitude and good service from all! Thank you ”
I received a friendly welcome upon my arrival at the
“ I received a friendly welcome upon my arrival at the dealership. I felt comfortable I with the work that was being done. Andrew kept me informed of what was going on with a video. I was very impressed and will return for future service. ”
Service was friendly, professional and fast.
“ Service was friendly, professional and fast. Staff were awesome! THANK YOU!! See you next time. 🤗💛 ”
It was an overall great experience.
“ It was an overall great experience. Anthony was very kind and helpful.. if you are in the market for buying a new car run to priority Mitsubishi don’t walk!!!!! ”
Very good fast efficient service.
“ Very good fast efficient service. John Lassiter was my tech and he always does such an amazing job. ”
My experience with you guys was very good keep up the
“ My experience with you guys was very good keep up the good work..I hope to see you soon ”
Came in to dealership sat down started reading and
“ Came in to dealership sat down started reading and before I knew it I was being called and ready to go was told I needed tires asap but other than that all was good Todd was awesome ”
“ Priority Mitsubishi is precise. I even got a recording of what was checked during the oil change. The guy that checked me in and out was very pleasant! ”
Spencer Newsome was professional, yet personable.
“ Spencer Newsome was professional, yet personable. He asked us what we were interested in, answered our questions and NEVER was pushy! His integrity was forthright! This was our 5th Priority vechicle!! ”
They are a dealership that goes above and beyond to
“ They are a dealership that goes above and beyond to provide a chance for the buyer to get a vehicle ”
Fast and dependable service, Very polite.
“ Fast and dependable service, Very polite. I’ll be back to have any issues I need help with. ”
Good customer service.
“ Good customer service. The video showing what they were doing as the vehicle was being serviced was impressive. I was out and ready to go in a minimal amount of time. ”
“ Fast and efficient service department. Great deal on a 2023 Honda CRV-EX. Highly recommended 👌 ”
The TOP SALESMAN IS MERVIS KNIGHT.
“ The TOP SALESMAN IS MERVIS KNIGHT. Thank you I always have a great experience with the only Salesman I deal with. He explains the process so easily that you would understand if you have any questions about the vehicle you want to buy. I am telling you all ask for MR.MERVIS KNIGHT FOR YOUR NEXT VECHICLE.. TRACY JONES ( BRADSHAW ) ”
Very nice place my wife and I are happy with our purchase
“ Very nice place my wife and I are happy with our purchase we will return when seeking for another vehicle thanks to Mervis for helping us with our purchase ”
“ Merv was very nice and helpful and got me what I wanted, at the price I wanted! Loving my new car 😊 ”
I recently purchased a new 25 Outlander from Priority
“ I recently purchased a new 25 Outlander from Priority As always they where top notch in getting me in the vehicle I was looking to purchase. As always I worked with Mervis Knight. The only salesperson I have ever brought any of my cars from. Thanks Mervis ”
First time here ,no complaints.
“ First time here ,no complaints. Smooth service courtious staff.Will return in the near future. ”
I will like to shout out my favorite sales man Mr Mervis
“ I will like to shout out my favorite sales man Mr Mervis Knight I can’t thank you a enough once again you always put me in something and always and I love her she is so gorgeous thank you a million times for getting her perfect for me as you always did I can’t thank you enough the Best sales men in the 757 will always Recommend 💙Lea ”
Great experience from the moment we arrived.
“ Great experience from the moment we arrived. Spencer was awesome and even helped us install our roof rack! ”
The staff was attentive and easy to deal with.
“ The staff was attentive and easy to deal with.. There was plenty of inventory to choose from.we look forward to dealing there in the future. ”
Great service experience!
“ Great service experience! My vehicle was ready when promised, and cost was less than expected. ”
The service was excellent .
“ The service was excellent . Chuck was amazing . A great place to do business with . Everyone was friendly. ”
Fast service friendly I have had problems with another
“ Fast service friendly I have had problems with another dealership and the service department, especially and I really strongly recommend this Dealership above all ”
My experience with Mitsubishi was AMAZING!
“ My experience with Mitsubishi was AMAZING!! I had the best salesman ever, MERVIS!! If you need a new or used vehicle, I would definitely recommend him. He’s tells you exactly what it is, no sugar coating here. I had no issues and no regrets. I love my new vehicle and I will most certainly look for him again in the future as well refer my friends and family. “If you need GREAT SERVICE-come to Priority Mitsubishi, Suffolk and ask for MERVIS”… don’t forget to tell him HOPE” sent you! 🚘🤗🚘🙃🚘 ”
The staff is always so friendly & polite.
“ The staff is always so friendly & polite. It’s easy to make an appointment. They send Reminders about your upcoming appointment which is a plus. Great Job to the entire team !! ”
Service dept gave me an appointment for next day and had
“ Service dept gave me an appointment for next day and had a 1st class mech. Return clean and repaired and an explanation of what was fixed.Great job,Thanks.I'll see you again. ”
Great customer service I would recommend this dealership
“ Great customer service I would recommend this dealership to other people I know Work done in a timely manner ”
“ The service department is great ”
Absolutely Wonderful 💯 a good dealership I would
“ Absolutely Wonderful 💯 a good dealership I would recommend them to more family members or community friends ”
I was pleased with the service.
“ I was pleased with the service. The salesman Mr. Newsome was very professional and honest which was a big plus. I was glad to have him as my salesman. ”
I am or was a regular customer of Mike Dumam, but after
“ I am or was a regular customer of Mike Dumam, but after Mr.Duman sold out to Priority their prices went through the roof Their oil change went from $37.00 to $79.00 without tariff .Customers are really complaining about the sky high prices. This morning I went back there to get help with my battery and they told me that it would be $150.00 plus taxes plus $87.00 diagnosis fee .and other customers heard the conversation and said oh no .I will not be going back as their prices are too expensive for the middle class working people! ”
the absolute worst I have bought brand new cars before
“ the absolute worst I have bought brand new cars before I’ve never been through as much as I’ve been through to buy this car ”
Dealership Information
Sales Hours
| Monday | 9:00 am - 7:00 pm |
| Tuesday | 9:00 am - 7:00 pm |
| Wednesday | 9:00 am - 7:00 pm |
| Thursday | 9:00 am - 7:00 pm |
| Friday | 9:00 am - 7:00 pm |
| Saturday | 9:00 am - 6:00 pm |
| Sunday | Closed |
Service Hours
| Monday | 7:30 am - 5:30 pm |
| Tuesday | 7:30 am - 5:30 pm |
| Wednesday | 7:30 am - 5:30 pm |
| Thursday | 7:30 am - 5:30 pm |
| Friday | 7:30 am - 5:30 pm |
| Saturday | 8:00 am - 4:00 pm |
| Sunday | Closed |
Parts Hours
| Monday | 7:30 am - 5:30 pm |
| Tuesday | 7:30 am - 5:30 pm |
| Wednesday | 7:30 am - 5:30 pm |
| Thursday | 7:30 am - 5:30 pm |
| Friday | 7:30 am - 5:30 pm |
| Saturday | 8:00 am - 4:00 pm |
| Sunday | Closed |
Finance department Hours
| Monday | 9:00 am - 7:00 pm |
| Tuesday | 9:00 am - 7:00 pm |
| Wednesday | 9:00 am - 7:00 pm |
| Thursday | 9:00 am - 7:00 pm |
| Friday | 9:00 am - 7:00 pm |
| Saturday | 9:00 am - 6:00 pm |
| Sunday | Closed |
“ I was in need of a car, Mr.Knight truly came through for me! From start to finish, he made the entire experience smooth, stress-free, and actually enjoyable. He went above and beyond to make sure I was completely confident and satisfied with my decision—and I couldn’t be happier with my new car! Thank you so much, Mr. Knight. I genuinely appreciate your patience, professionalism, and dedication. If you’re in the market for a vehicle, do yourself a favor and go see Mr. Knight at Priority Mitsubishi . He’s the one you want on your side ”